I forgot my password, what can I do?

You can easily reset your Advantage password. Just follow these steps:

  1. Click the green Login button in the upper right corner.
  2. Click “Lost your password?”
  3. Enter your username or email address and click “Get New Password”. (If you don’t know your Username or password, check with your Agency’s Subscription Manager.)
  4. A password reset link will be emailed to you.
  5. If the email link is not immediately received, check the email Spam /Junk folder. If it’s not there, check with your agency Subscription Manager to ensure that your email address was entered correctly.
  6. Open the email and click the link. Please note, the link that is emailed to you will only work 1 time; after that it is invalid.
  7. Enter the password of your choice in the empty box. Make note of your password for future use.
  8. Click “Reset Password” and your new password will be set.
  9. After resetting your password, click “Return to Pro-ACT” then log in with your new password.

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