Yes! For organizations that have a certified Pro-ACT In-service Instructor, Advantage can be blended with face-to-face training for full Pro-ACT certification. In a blended training, Advantage replaces the first 7 hours of Pro-ACT Certification training or the first 4 hours of a Pro-ACT Refresher course.

Because Advantage covers the first chapters of the Pro-ACT Certification course, it must be completed prior to entry into the in-person certification completion.

Yes! Advantage is the perfect way to provide staff with the information and skills needed to reduce the potential for crisis while creating a common context for managing behavior.

As a Subscription Manager, your primary responsibilities are to:

• assign Learners to the Subscription by entering each Learner’s name and email address
• communicate with Learners and troubleshoot any concerns
• track Learners’ course progress

A Learner’s password can be easily reset. To help a Learner reset an Advantage password, direct the person to follow these steps:

1. Go to the Pro-ACT Advantage website.
2. Click login in the upper right corner.
3. Click “Lost your password?”
4. Enter your username or email address and click “Get New Password”. (As the Subscription Manager you have ready access to both of these items in the Subscription Manager Log and can provide the information if necessary.)
5. A password reset link will be emailed to the Learner.
6. If the email link is not immediately received, the Learner should check the email Spam /Junk folder and the Subscription Manager should verify that the email address used is correct and without error.
7. Upon receipt, the Learner should open the email and click the link. Please note, the link that is emailed to you will only work 1 time; after that it is invalid.
8. Enter the password of your choice in the empty box. Make note of your password for future use.
9. Click “Reset Password” and your new password will be set.
10. After resetting your password, click “Return to Pro-ACT” then log in with your new password.

Call the Pro-ACT, Inc. office at 909-758-0322 or email info@proacttraining.com and request a correction.

If the assigned Learner leaves employment and has not accessed their course, contact the Pro-ACT, Inc. office at 909-758-0322 and request the Learner be deleted. At that time, the Learner Assignment will be returned to your Subscription for access by another employee.

If the Learner has already accessed the course, the Learner Assignment is no longer valid.

All Pro-ACT, Inc. e-Learning courses will work best when using Chrome. Firefox is the best alternate browser.

Once the Learner opens the course, they have 45 days to complete it.
If the Subscription expires, the Learner can no longer access their course.

When they finish the course, every Learner will get a Certificate of Course Completion. That certificate will only be available until the end of the completion day. To keep the certificate, a Learner should print or download their certificate immediately upon course completion.

Note: Subscription Managers will retain access to a Learner’s certificate as long as they have access to the Subscription.